Privacy Policy

Personal Data Protection Policy

The purpose of this Policy is to inform our users about the provisions established in Law No. 29733 – Personal Data Protection Law and its Regulations approved by Supreme Decree No. 003-2013-JUS, ensuring proper compliance within our organization.

Fundamental Principles

Cusco Manta Tour S.R.L. is committed to respecting and applying the fundamental principles established by current Personal Data Protection regulations throughout the collection, storage, and processing of the information provided by our users and clients.

Commitment to Your Privacy

By browsing our website, you acknowledge and accept that you have read and understood this Privacy Policy.

The personal information collected is intended to provide you with better customer service, personalized travel experiences, and services related to the tourism activities offered by our agency. Likewise, we implement appropriate security measures to protect such information against unauthorized access, loss, alteration, theft, or improper disclosure.

Cusco Manta Tour S.R.L. does not sell or share personal information with third parties unrelated to the provision of our tourism services. We especially protect your contact information, such as your email address and phone number, valuing the trust you place in our company.

Personal Data We Collect

We may collect information that allows us to identify you, such as your full name, nationality, country of residence, phone number, and email address. If you confirm a reservation or travel itinerary, we may request additional information related to your identity document or passport, including legal name, document number, expiration date, and other data necessary for the proper provision of contracted services.

Additionally, we may request emergency contact information whenever the type of trip or activity requires it.

Methods of Data Collection by Cusco Manta Tour

Personal information is mainly collected through contact forms, reservations made through our website, emails, WhatsApp, or other communication channels authorized by the user.

Data collection is carried out in a lawful, transparent manner and with the consent of the information owner.

Our website also uses “cookies” and similar technologies to improve the browsing experience, optimize website functionality, and better understand the preferences and interests of our visitors.

Security Measures

Cusco Manta Tour S.R.L. adopts the necessary technical, administrative, and organizational measures to ensure the protection of our users’ personal information.

Confidential information transmitted through our website is protected through secure protocols and data encryption. You can verify this protection by checking the padlock icon in your browser and confirming that the website address uses the “https” protocol.

Access to personal information is restricted exclusively to authorized personnel who require such data for specific functions related to customer service, reservations, billing, or internal operations.

The systems and servers where we store information are protected with appropriate security measures to prevent unauthorized access and preserve data integrity.

Updates

This Personal Data Protection Policy may be updated or modified at any time in order to adapt to legal, technological, or internal organizational changes and improvements.

Any modifications will be published promptly in this same section of our website.